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What it is
The OEI is used to assess your organization’s current state, no matter where you are in your journey (beginning or several decades in), to give you feedback and set your next improvement aspirations
Check out a demo
Why choose the OEI
Improve faster by establishing a roadmap for improvement cycles to reach business targets
Build leadership capabilities to improve the management system
Share best practices across the organization to accelerate growth
Scale-up capabilities globally and benchmark with industry peers
Who can benefit?
Organizations…
…looking to baseline their continuous improvement journey
…looking for ways to build or continue continuous improvement momentum
…stuck in the status quo and seeking to frame and benchmark the next steps to achieve your aspiration
A growing global community is using the OEI to accelerate progress, including quarterly forums to advance learning and growth among leaders
Improvement on OEI scores has led to:
50%
productivity improvement
25%
quality improvement
21%
increase in employee morale
14%
decrease in cost
13%
increase in customer satisfaction
Our process to conduct the OEI assessment has four main steps
Preparation
3 weeks
Prepare calendar and agenda for assessment
Determine session locations (and confirm virtual capability)
Collect performance data and other necessary information
Launch leader self-assessment (LSA)
Assessment
2-3 days
Kick-off assessment
Observe operations (can be done remotely)
Conduct individual and panel interviews
Calibrate and summarize observations
Highlight opportunities and strengths as a basis for next round of improvement
Leadership workshop
2 hours
Share observations
Identify possible actions/steps on how to achieve the next level of performance improvement
Improve
Ongoing
Monitor and track progress
Train leaders in OEI to expand impact of OEI assessments and embed methodologies in daily practice
Our process to conduct the OEI assessment has four main steps
Preparation
3 weeks
Prepare calendar and agenda for assessment
Determine session locations (and confirm virtual capability)
Collect performance data and other necessary information
Launch leader self-assessment (LSA)
Assessment
2-3 days
Kick-off assessment
Observe operations (can be done remotely)
Conduct individual and panel interviews
Calibrate and summarize observations
Highlight opportunities and strengths as a basis for next round of improvement
Leadership workshop
2 hours
Share observations
Identify possible actions/steps on how to achieve the next level of performance improvement
Improve
Ongoing
Monitor and track progress
Train leaders in OEI to expand impact of OEI assessments and embed methodologies in daily practice
The OEI explores 39 interconnected organizational capabilities that we can assess and improve
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Note: McKinsey proprietary.
The assessed area receives OEI scores for each management discipline, comparing it to benchmarks and driving recommendations for improvement
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The OEI score is a quantative measurement of the continuous improvement progress
Interactive reports compare sites’ performance to peers and McKinsey’s growing global benchmarking database (over 1200 assessments across multiple sectors and functions)
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Breakdown of scores by management discipline, compared to previous scores to track improvements
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Strengths and opportunities provide detailed, actionable, synthetized advice and insights to drive improvement
OEI provides a series of progressive offerings to enable continuous learning and growth in organizations over multiple years of practice
Outside-in assessment
Assessment conducted by McKinsey OEI experts to provide an external perspective and benchmarks
OEI benchmark database subscription
Independently conduct assessments at scale (w/o McKinsey) by accessing to OEI tools and services to keep growing the aspiration and leaders capabilities
Apprenticing
Apprenticeship on the job of future OEI assessors through joint assessments including debriefs, coaching & feedback, including how to perform a Mini OEI
Here are some client examples
A leading steel processing company achieved significant gains in productivity and morale
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An asset management organization grew three times faster than peers by improving OEI scores, which in turn directly affected multiple KPI dimensions
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Learning to assess the management system became an insurer’s leadership development program and kicked off continuous improvement
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The OEI helps companies track progress and keep momentum going by generating impact year after year
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By working with us, you will have access to
Experts
Our industry and functional experts will be on the ground where and when you need them.
Helpdesk
Our helpdesk will keep doors open and commit to addressing your concerns efficiently and effectively.
Training
We offer coaching and build capabilities for your teams to deliver sustained improvements.
Implementation
We partner with you and co-create a firm path to implementation as part of the project.