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What it is
Process Mining is analytical discipline to discover your business process with complete visibility, identify and improve inefficiencies in the process, and monitor conformity to new process
Process Mining works by tagging and tracing IDs of all kinds (customers, orders, invoices etc.) across systems to visualize business processes end-to-end. It reveals inefficiencies and ultimately leverages automation to fix them.
Process mining in a nutshell
Check out a demo
We can drive rapid insights by connecting directly to transactional data across systems
Set up and collect data
Celonis collects data from all sources (flat files, cloud, enterprise systems) and unifies it in one data model
Process mapping and visualisation
Celonis contextualizes the data and provides visualizations by using transaction data and timestamps
Develop insights and Redesign process
Identify and quantify bottlenecks and execution gaps to serve as inputs for simulations or motivate process redesign
Set up automated triggers and actions
Drag and drop interface to set up action flows for automation or orchestration of activities
Continuous monitoring and control KPI
Tailored scorecard to give executives full visibility into execution capacity, KPIs and identify execution gaps
Set up and collect data
Celonis collects data from all sources (flat files, cloud, enterprise systems) and unifies it in one data model
Process mapping and visualisation
Celonis contextualizes the data and provides visualizations by using transaction data and timestamps
Develop insights and Redesign process
Identify and quantify bottlenecks and execution gaps to serve as inputs for simulations or motivate process redesign
Set up automated triggers and actions
Drag and drop interface to set up action flows for automation or orchestration of activities
Continuous monitoring and control KPI
Tailored scorecard to give executives full visibility into execution capacity, KPIs and identify execution gaps
What the output looks like
Set up and collect data
Celonis collects data from all sources (flat files, cloud, enterprise systems) and unifies it in one data model
Process mapping and visualisation
Celonis contextualizes the data and provides visualizations by using transaction data and timestamps
Develop insights and Redesign process
Identify and quantify bottlenecks and execution gaps to serve as inputs for simulations or motivate process redesign
Set up automated triggers and actions
Drag and drop interface to set up action flows for automation or orchestration of activities
Continuous monitoring and control KPI
Tailored scorecard to give executives full visibility into execution capacity, KPIs and identify execution gaps
Set up and collect data
Celonis collects data from all sources (flat files, cloud, enterprise systems) and unifies it in one data model
Process mapping and visualisation
Celonis contextualizes the data and provides visualizations by using transaction data and timestamps
Develop insights and Redesign process
Identify and quantify bottlenecks and execution gaps to serve as inputs for simulations or motivate process redesign
Set up automated triggers and actions
Drag and drop interface to set up action flows for automation or orchestration of activities
Continuous monitoring and control KPI
Tailored scorecard to give executives full visibility into execution capacity, KPIs and identify execution gaps
Why should we use “Process Mining”
Process Mining is a tech-enabled solution combining McKinsey’s transformation experience and Celonis technology platform to create distinctive value
Whom to contact
Set up and collect data
Celonis collects data from all sources (flat files, cloud, enterprise systems) and unifies it in one data model
Process mapping and visualisation
Celonis contextualizes the data and provides visualizations by using transaction data and timestamps
Develop insights and Redesign process
Identify and quantify bottlenecks and execution gaps to serve as inputs for simulations or motivate process redesign
Set up automated triggers and actions
Drag and drop interface to set up action flows for automation or orchestration of activities
Continuous monitoring and control KPI
Tailored scorecard to give executives full visibility into execution capacity, KPIs and identify execution gaps
Jan
Wüllenweber
Senior Partner
Jan_Wuellenweber@mckinsey.com
Julian
Fischer
Partner
Julian_Fischer@mckinsey.com
Christoph
Lennartz
Expert Associate Partner Christoph_Lennartz@mckinsey.com
Samarth
Shah
Asset Leader
Samarth_Shah@mckinsey.com
Adrian
Viellechner
Expert
Adrian_Viellechner@mckinsey.com
Set up and collect data
Celonis collects data from all sources (flat files, cloud, enterprise systems) and unifies it in one data model
Process mapping and visualisation
Celonis contextualizes the data and provides visualizations by using transaction data and timestamps
Develop insights and Redesign process
Identify and quantify bottlenecks and execution gaps to serve as inputs for simulations or motivate process redesign
Set up automated triggers and actions
Drag and drop interface to set up action flows for automation or orchestration of activities
Continuous monitoring and control KPI
Tailored scorecard to give executives full visibility into execution capacity, KPIs and identify execution gaps
How it works
We drive 5 typical deliverables and end products for fast, sustainable impact via process mining
Set up and collect data
Celonis collects data from all sources (flat files, cloud, enterprise systems) and unifies it in one data model
Process mapping and visualisation
Celonis contextualizes the data and provides visualizations by using transaction data and timestamps
Develop insights and Redesign process
Identify and quantify bottlenecks and execution gaps to serve as inputs for simulations or motivate process redesign
Set up automated triggers and actions
Drag and drop interface to set up action flows for automation or orchestration of activities
Continuous monitoring and control KPI
Tailored scorecard to give executives full visibility into execution capacity, KPIs and identify execution gaps
1. Process Explorer
2. Root Causes & Initiatives
3. Impact sizing
4. Automation of core processes
5. Operational
impact tracking
Full process transparency including deviations and inefficiencies via process explorer
Performance Dash-board with core KPIs
Assessment of root cause and improve-ment levers to close gap to best practice
Sizing of each lever including prioritization and high-level roadmap
Inefficient process steps automated leveraging the Celonis action workflow
Performance Dashboard to monitor and steer and track impact via real-time KPIs
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Set up and collect data
Celonis collects data from all sources (flat files, cloud, enterprise systems) and unifies it in one data model
Process mapping and visualisation
Celonis contextualizes the data and provides visualizations by using transaction data and timestamps
Develop insights and Redesign process
Identify and quantify bottlenecks and execution gaps to serve as inputs for simulations or motivate process redesign
Set up automated triggers and actions
Drag and drop interface to set up action flows for automation or orchestration of activities
Continuous monitoring and control KPI
Tailored scorecard to give executives full visibility into execution capacity, KPIs and identify execution gaps
Our approach covers use cases across the full value chain
Detailed introduction to use cases
Inventory management
Created a "no-touch" inventory analysis leading to 15-20% inventory optimization
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Sourcing E2E lead time reduction
Enabled transparency, RCA and intelligent intervention, reducing 25-30% lead time
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Claim management application
Enabled transparency, root cause analysis, and intelligent intervention
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Client examples
Reduced +50% Of late orders by identifying the root causes for unnecessary delivery blocks
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By working with us, you will have access to
Experts
Our industry and functional experts will be on the ground where and when you need them.
Helpdesk
Our helpdesk will keep doors open and commit to addressing your concerns efficiently and effectively.
Training
We offer coaching and build capabilities for your teams to deliver sustained improvements.
Implementation
We partner with you and co-create a firm path to implementation as part of the project.